You don't always have to ask.
Three ways in — descending from “Kyouz already knows you're here” to “you tell Kyouz where you are.” Then the wait, the moment, and the fallback for when the business isn't on Kyouz yet.
Three ways in.
Kyouz tries to recognize you first. If it can't, it makes joining one tap.
You walk in. Your phone catches up.
Kyouz knows you're there.
The queue is already there — the place, the services, the wait. One tap, and you're in the line that's been waiting for you.
No search. No scan. A recognition.
Scan, or get scanned.
For when location doesn't apply — multiple tenants share a space, or you'd rather be deliberate about joining.
Scan the Kyouz QR. Posted at the counter, on the door, on the table. Point your camera. With the app, the app opens to join. Without the app, you land on kyouz.com/q and the web flow takes over. Same scan, same outcome.
Or get scanned. Show your KyouzID — Wallet Pass or in-app — to staff. They scan, you're in. The version of joining where you don't have to pull out your camera.
Search by name.
For when you're not there yet — on your way, around the corner, or thinking about going. Open the app or visit kyouz.com, search the business, join remotely.
Useful too when location is off and recognition can't kick in — search picks up where proximity leaves off.
The middle of it.
You're in. Now what waiting feels like, when you're not waiting.
The line lives on your lock screen. Your position, your estimated wait, the gentle progress as people ahead of you are seated, served, called.
#14 in line. Then #9. Then #3. Then “step closer.” You can be anywhere — running an errand, having a coffee, sitting in your car. The wait is held for you. The app does the watching.
You don't have to check. You can. But you don't have to.
No app? No problem. Every confirmation comes with a web link. Open it in any browser — your phone, a borrowed phone, a desktop at work — and you can follow the same ticket. The app makes it ambient; the web makes it portable.
The way a friend waves and calls your name.
On cue, at the exact moment. Never early, never late.
Four channels, designed to reach you across whatever else you're doing. Whichever ones you want — all on by default.
Before that moment, the wait is quiet. Your spot is held on your lock screen, in the background. You don't have to check. You don't have to open anything.
And then — the Cue. The exact moment you need to step forward.
All four configurable from the app's settings — turn anything off, turn anything on. The Cue is yours.
It travels with you.
One identity. Every queue. Every place. Every time someone needs to wave you in.
Add your KyouzID to Apple Wallet — or Google Wallet — and it lives there, like a boarding pass. Accessible from your lock screen. Scannable without launching the app. The same identity, wherever you take your phone.
It's how staff scans you into a queue (mode 02 above).
And it's how anyone — a stranger, a friend, a staff member at a place not yet on Kyouz — can wave you in when it's time to come back (section 06 below).
One artifact. Two ways it gets used. Always with you.
Ask anyone.
The fallback when the place isn't subscribed. A nice gesture between strangers. Not infrastructure.
Show your KyouzID — Wallet Pass or in-app — to anyone with a phone. A stranger also waiting, a staff member, anyone willing. They tap once. You get a Cue when it's time to come back.
They don't need the app. They don't need an account. Just one tap. We call it Kyouz Anywhere.
Get the app.
One scan from your next walk-out. Use it forever, everywhere there's a Kyouz QR — or anywhere with a phone.
iOS-only / both / Android-only states · resolved at implementation